Terms & Conditions

Last Updated: September 15, 2026

Welcome to EduQuip. By accessing or using the EduQuip Enterprise Resource Planning (ERP) platform and associated mobile applications, you ("the Client" or "Institution") agree to be bound by the following Terms & Conditions. These terms govern the enterprise relationship between you and BR Softwares.

1. Software as a Service (SaaS) Model & Ownership

EduQuip is delivered strictly as a Software as a Service (SaaS) solution. Under this agreement, the Client is purchasing a subscription to access and use the platform's features for the duration of their active billing cycle.

• No Software Ownership: The Client is not purchasing the software itself. The Client is granted a non-exclusive, non-transferable, and revocable license to use the system.
• Intellectual Property: BR Softwares retains all intellectual property rights, title, and interest in and to the EduQuip platform. The Client has absolutely no rights, ownership, or claim to the underlying source code, database architecture, or proprietary algorithms.

2. Data Management & Service Termination

We respect the confidentiality of your institutional data, but the management and retention of that data are subject to specific terms:

• Data Export Responsibility: It is the sole responsibility of the Client to regularly download and backup their institutional data from time to time utilizing the standard Excel (.xlsx, .csv) export features built natively into the ERP platform.
• Voluntary Termination: If the Client no longer wishes to utilize EduQuip, they reserve the right to terminate their subscription at any time by providing written notice.
• Post-Termination Data Access: Upon termination or expiration of the subscription, BR Softwares will not provide any final data exports, custom queries, or database dumps. Access to the platform and its data will be completely restricted immediately following the termination date. Ensure all necessary data is exported prior to cancellation.

3. Technical Support & Service Level Agreement (SLA)

BR Softwares is committed to ensuring the smooth operation of your institution. Support requests are handled through our dedicated channels under the following terms:

• Standard technical support issues, bug reports, and non-critical system inquiries will be addressed and resolved within a timeframe of two (2) to three (3) working days.
• Critical system outages affecting all users globally are treated with immediate priority outside of standard SLA times.

4. Custom Modules & Feature Development

EduQuip offers a comprehensive suite of tools; however, we understand institutions may require specialized workflows.

• Additional Charges: Any requests for customized modules, bespoke feature development, or integration with legacy software will incur extra development charges separate from the standard SaaS subscription.
• Code Ownership of Custom Work: The Client explicitly claims no ownership or rights over the code developed for these custom modules. All custom code remains the exclusive intellectual property of BR Softwares, licensed for use by the Client solely during their active subscription period.

5. Billing & Account Suspension

Consistent service delivery relies on timely financial compensation as per your agreed-upon billing cycle (monthly, quarterly, or annually).

• Due Dates: Subscription payments must be cleared in full by the specified invoice due date.
• Immediate Suspension: If payment is not received by the due date, the Client's subscription will be considered in default. In such events, access to the entire EduQuip ERP ecosystem (including administrator panels, staff portals, and mobile apps) will be suspended immediately after the due date.
• Service will only be restored upon full clearance of all outstanding dues. BR Softwares is not liable for any institutional disruptions caused by suspension due to non-payment.

6. Changes to Terms

BR Softwares reserves the right to modify or replace these Terms at any time to reflect changes in our operational model or regulatory requirements. Continued use of the EduQuip platform following the posting of any changes constitutes acceptance of those changes.